“Throughout the transition process, we examined the core functions of each legacy agency and determined the Driver License system was inefficient and archaic,” Secretary of Law Enforcement Spencer Collier said. “As Secretary of Law Enforcement, one of my top priorities was to find and implement a solution for Alabama Driver License. I am pleased to announce a series of technology-based improvements which will result in more efficient service and shorter wait times for citizens of Alabama.”
The Driver License system improvements include:
- Online scheduling: Customers can select an appointment time that suits their schedules to make a visit to one of ALEA’s Driver License Examining Offices is as convenient as possible.
- Online driver license renewals: Licensed drivers may choose to renew their standard driver licenses or order a duplicate license via Internet when it is most convenient for them.
- Self-serve kiosks: Rather than wait for a DL Examiner, customers who seek to renew standard driver licenses, non-driver IDs, or order a duplicate license may opt to use the self-serve equipment that trims a visit to mere minutes.
- Digital licensing for smart phones: Customers who have smart phones may download a digital license to show as a secure form of identification. (Online renewal required for digital license).
- Equipment upgrades statewide: ALEA has started updating computer stations, testing stations and other equipment at its offices, and at Probate Judge and License Revenue Commissioners Offices, across the state.
For more information on ALEA’s Driver License services, please visit www.alrenewal.com.