Anniston EMS and Piedmont Rescue Set to Share Service Requests in Certain Areas

Beginning Sunday, March 5th, 2017, Anniston EMS and Piedmont Rescue will share responsibility for Emergency Medical Service (EMS) requests received by Calhoun County 9-1-1 during emergency calls in certain portions of North-Central Calhoun County.  The affected communities include Angel Station, Webster’s Chapel, Knighten’s Crossroads and portions of Alexandria just east of U.S. Highway 431 and generally north of Alabama Highway 204.  The City of Jacksonville Fire Department (JFD) previously provided EMS services to these communities until January 30, 2017.

As a result of meetings and discussions with officials from both Anniston EMS and Piedmont Rescue, hosted by Calhoun County 9-1-1, the newly-determined EMS service areas were established by comparing the current capabilities and resources of each paramedic service provider and their existing areas of coverage in Calhoun County, respectively.  The area formerly served by JFD was essentially divided into two-halves, with Anniston EMS responsible for the western half and Piedmont EMS responsible for the eastern half.  Anniston EMS already serves the Alexandria and Weaver communities, and Piedmont Rescue currently provides EMS services in the Piedmont and Jacksonville areas.

The new divisional boundary between the EMS coverage areas, from north to south, is generally along Webster’s Chapel Road, south along Mt. Gilead Road to Seven Springs Road and continuing south to and along Alabama Highway 204.

Calhoun County 9-1-1 answers every 9-1-1 telephone call in Calhoun County.  As part of an initiative to consolidate police, fire and emergency medical services (EMS) communications, CC911 provides telecommunications and radio dispatch services for the Anniston Police and Fire Departments, Jacksonville Fire Department, Jacksonville State University PD and 10 rural volunteer fire departments in Calhoun County.   CC911 is “9-1-1 text-enabled” for certain instances where telephone voice reporting an emergency by dialing 9-1-1 and speaking to the operator is impractical or impossible, such as when hearing-impaired citizens need to summon police, fire or EMS.  CC911 employs 29 public safety dispatchers and telecommunications operators assigned to the Operations Division.  Additionally, CC911 manages and operates the regional 700/800 megahertz Motorola P25 Communications System, delivering emergency two-way voice and data communications for nearly 3,700 public safety subscribers in Calhoun, Cherokee, Russell and Talladega Counties.

During any potentially life-threatening, hazardous or dangerous situation where someone has been or could possibly become hurt or injured, it is important to always use the nearest telephone to dial “9-1-1” as soon as possible – remaining on the line for as long as possible and until the emergency operator asks you to disconnect – without endangering yourself or others.  When calling 9-1-1 to report an emergency, please remain as calm as possible – cooperating with the emergency operator to answer questions and provide updated information about the situation.  While speaking to the 9-1-1 operator, remember that help is already on the way.

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